InfoPath SharePoint library hangs on load

Posted: Jan/18/2011 By: nikhil Points:15 Category: .NET - ASP.Net Views:30 Vote Up (0) Vote Down (0)

We have created an InfoPath (2007 forms) library on our corporate SharePoint 2007 site for tracking customer requests. At the present time the library contains approximately 500 entries.

Every other week or so, the list won't load--the hour glass runs, but no part of the entire page or view webpart is rendered. The load never times out--no error message, etc. When the problem arises, everyone who uses the library experiences it--in other words, it's not specific to a particular user. Users in both California and Ohio experience the exact same hang.

Despite the system's failure to load the InfoPath library, users can still access sites and other InfoPath libraries on the server.

Usually the problem resolves itself within two hours, after which the view loads with no problem...that is, until the next time it happens--maybe a couple of days later, maybe a couple of weeks.

We've contacted our SharePoint team about the problem, and they've responded that our default view when accessing the list contains too many entries (a little over 400), and should be reduced from 1000 items per page (our custom setting), to the default of 100.

The problem here is that we've experienced the exact same problem when the view defaults to the first 100 records.

This just doesn't sound like a problem with view size. However, there is something unique about this particular list in that it is the only one giving users any trouble.

Any alternative theories out there as to what might be going on? Thanks.

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